SMS Terms And Conditions
PROGRAM DESCRIPTION
Our text messaging program provides:
- Appointment reminders and confirmations
- Service updates and completion notifications
- Promotional offers and seasonal discounts
- Roof maintenance tips and recommendations
- Customer satisfaction follow-ups
OPT-IN
You can opt into our text message program through the following methods:
- Completing the web form on our website at www.carolinatrophyroofs.com/contact
- Texting "START" or "JOIN" to one of our designated numbers: +1 252-231-3972 or +1 252-424-7673
- Providing verbal consent during a service call or appointment
- Completing a written consent form during an in-person consultation
Each opt-in method clearly discloses that you are agreeing to receive recurring text messages from Carolina Trophy Roofs and includes information about message frequency, potential carrier charges, and how to opt out.
MESSAGE FREQUENCY
Message frequency varies based on your interaction with our services. You may receive approximately 2-4 messages per month. Additional messages may be sent based on your specific service schedule or responses to our communications.
COSTS
Message and data rates may apply. Please contact your wireless carrier for information about your messaging plan. Your carrier may impose message or charge limitations on your account that are outside of our control.
SUPPORTED CARRIERS
Our SMS program is supported by most major carriers, including AT&T, Verizon, T-Mobile, Sprint, and others. If you change your mobile phone service provider, you may need to re-enroll to continue receiving our text messages.
OPT-OUT
You can opt out of receiving text messages from us at any time by texting "STOP" to our designated number. After texting "STOP," you will receive one final message confirming that you have been unsubscribed and will no longer receive messages from us.
Other opt-out keywords include: "CANCEL", "END", "QUIT", or "UNSUBSCRIBE"
HELP
For additional information about our text messaging program, text "HELP" to our designated number, email us at claims@carolinatrophyroofs.com, or call us at +1 252-302-2003.
Other help keywords include: "INFO", "SUPPORT", "QUESTION", or "ASSISTANCE"
PRIVACY
Your privacy is important to us. Our Privacy Policy, available at www.carolinatrophyroofs.com/privacy, explains how we collect, use, and share information in connection with our text message program.
CHANGES TO TERMS
We may update these Terms and Conditions at any time. We will notify you of any material changes via text message or by posting the new Terms and Conditions on our website.
CONTACT US
If you have questions regarding these Terms and Conditions or our text message program, please contact us at:
Carolina Trophy Roofs LLC
104 S. Business Ct
Rocky Mount, NC 27804
+1 252-302-2003
SMS TERMS AND CONDITIONS: May 8, 2025
OVERVIEW
Carolina Trophy Roofs LLC ("we," "us," or "our") operates a text message program (the "Program") subject to these SMS Terms and Conditions. By opting into the Program, you accept these Terms and Conditions and agree to receive SMS text messages from us.