
Francisca Alvarez
Executive Administrative Coordinator
Keeps operations running smoothly with meticulous attention to systems, efficiency, and team coordination.
The CompanyRocky Mount, North Carolina
The story of Carolina Trophy Roofs, and the man who runs it.
Our Story
George “Rusty” Pugh was born in Mobile, Alabama, into an oil family. His father was a career oil man, and the family went where the work went — Rusty spent much of his childhood in Indonesia and Saudi Arabia, and later Alaska.
His father brought him into the industry young. He worked the Alyeska pipeline spill cleanup in Alaska. He came up through the trade to journeyman heavy diesel mechanic, then up through the ranks the way it happens offshore — Africa, South Korea, and eventually regional rig maintenance manager for Noble Drilling, responsible for a group of rigs off the coast of Brazil. Billion-dollar equipment. Multimillion-dollar budgets. And the certifications that stack up across a career like that: equipment operation, mechanics, industrial safety regulation, operations management.
In the late 2000s, Rusty moved his family to Eastern North Carolina to be near family. They built a home here. Then the oil market collapsed. So he did what he had always done — ran maintenance — for the industries that were here: Goodyear, Perdue, Berry Global.
Somewhere in those years he decided he wanted something he could build and call his own. He had been a mechanic most of his life and no longer wanted to turn a wrench for a living — he saves that for the old trucks he works on in his own time. Contracting was new ground. He started with small jobs. He found the work more peaceful than he expected, and more rewarding.
He brought one habit with him from a career of production work: take the jobs you can do right and finish on time, and turn down the ones that are not a good fit.
Roofing became the favorite. A roof is systems work — the same sequence of steps on nearly every job, done in order, checked as you go. Rusty spent his working life inside systems like that, on equipment where a skipped step cost more than money. That is how Carolina Trophy Roofs came to be — a company that now puts on hundreds of roofs a year, run by a man who has managed production at every scale there is.
The work here is smaller than a rig off Brazil. The habits are not.
The People
The local team that answers the phone, runs the schedule, and keeps every job moving.

Executive Administrative Coordinator
Keeps operations running smoothly with meticulous attention to systems, efficiency, and team coordination.

Senior Project Coordinator
Leads quality assurance and ensures every client receives attentive care and top-tier results.

Senior Executive Sales Manager
Guides clients through product selection and planning with clarity tailored to the house in front of him.

Senior Product Specialist
A seasoned pro in storm damage assessment and material specifications, with a sharp eye for detail.

Customer Care Coordinator (Phone)
The voice on the line — clear communication from first call to final walkthrough.

Customer Care Manager (Online)
Handles digital inquiries and online support, so a question typed at midnight has an answer in the morning.
Around the Company
What That History Buys You
Surprises get found in the inspection, not invoiced at the end. The estimate you sign is a number that does not change after the crew shows up.
We photograph the work as it happens — the valleys and flashing before shingles cover them. The project galleries are whole jobs, first photo to last.
See the galleriesHundreds of roofs a year, and the same rule on every one: before the crew leaves, the yard gets swept with a magnet for nails. Systems, not promises.
The inspection is free and takes about 45 minutes. You get photos of your own roof and a number that holds.
The office is at 136 S. Business Ct, Rocky Mount. Come by.