Privacy Policy

    Last updated: May 20, 2025

    Carolina Trophy Roofs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you visit our website (www.carolinatrophyroofs.com) or use our services.

    Information We Collect

    Personal Information

    We may collect personal information that you voluntarily provide to us when you:

    • Complete forms on our website
    • Request a quote or estimate
    • Contact us via email, phone, or other communication channels
    • Subscribe to our newsletter
    • Participate in surveys or promotions

    This information may include your name, email address, phone number, mailing address, and any other information you choose to provide.

    Automatically Collected Information

    When you visit our website, we may automatically collect certain information about your device, including:

    • IP address
    • Browser type and version
    • Operating system
    • Time and date of your visit
    • Pages you view
    • Time spent on pages
    • Referring website addresses

    How We Use Your Information

    We use the information we collect for various purposes, including:

    • Providing and improving our services
    • Responding to your inquiries and requests
    • Processing and fulfilling your roofing service requests
    • Sending you marketing communications (with your consent)
    • Analyzing website usage to improve user experience
    • Complying with legal obligations

    How We Share Your Information

    We may share your personal information with:

    • Service providers who perform services on our behalf
    • Professional advisors, such as attorneys or accountants
    • Law enforcement or government agencies when required by law
    • Business partners with your consent

    Your Rights

    Depending on your location, you may have rights regarding your personal information, including:

    • Access to your personal information
    • Correction of inaccurate information
    • Deletion of your information
    • Restriction or objection to processing
    • Data portability

    To exercise these rights, please contact us using the information provided below.

    SMS and Text Messaging

    Individuals who provide a phone number or submit a form on our website may consent to receive SMS text messages related to their roofing service inquiry. SMS communications may include appointment confirmations, service updates, project status notifications, and follow-up messages.

    Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.

    Consent to receive SMS messages is not a condition of purchasing any goods or services.

    To stop receiving text messages, reply STOP to any message. For help, reply HELP or contact us at (252) 302-2003.

    We do not sell, rent, or share phone numbers or SMS opt-in data with third parties for marketing purposes. SMS consent information will not be shared with any third parties.

    For full SMS program details, see our SMS Terms and Conditions.

    Contact Us

    If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

    Carolina Trophy Roofs
    136 S. Business Ct
    Rocky Mount, NC 27804
    Email: Claims@CarolinaTrophyRoofs.com
    Phone: (252) 302-2003