SMS Terms and Conditions

    Last updated: August 30, 2026

    These SMS Terms and Conditions ("SMS Terms") govern your opt-in to receive text messages from Carolina Trophy Roofs ("we," "our," or "us").

    Consent

    You may opt in to receive SMS messages by providing your phone number through a form on our website, by scheduling an appointment, or by texting us first. Consent to receive SMS messages is not a condition of purchasing any goods or services.

    SMS Program Description

    By opting in to receive SMS text messages from Carolina Trophy Roofs, you agree to receive text messages regarding:

    • Appointment reminders and scheduling
    • Service updates and project status
    • Promotional offers and discounts
    • Follow-up satisfaction surveys
    • Important notifications related to your roofing project

    Frequency of Messages

    The number of messages you receive will vary depending on your interactions with us and the services you've requested. Message and data rates may apply. You can expect to receive:

    • Appointment confirmation messages
    • Reminder messages 24-48 hours before scheduled appointments
    • Status updates during your roofing project (typically 1-3 messages per week while your project is active)
    • Occasional promotional messages (not more than 4 per month)

    How to Opt Out

    You can stop receiving text messages at any time by replying STOP to any message we send you. After you send the message STOP to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

    If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

    Help or Support

    If you need assistance with our SMS program, reply with the word HELP to any message we send you, or contact us at:

    Phone: (252) 302-2003
    Email: Claims@CarolinaTrophyRoofs.com

    Message and Data Rates

    Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

    Privacy

    We do not sell, rent, or share your phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. SMS consent information will not be shared with any third parties. For details on how we handle your information, see our Privacy Policy.

    Changes to SMS Terms

    We may update these SMS Terms from time to time. We will notify you of any changes by posting the new SMS Terms on this page and, if the changes are significant, we will provide a more prominent notice.

    Contact Us

    If you have questions or comments about these SMS Terms, please contact us at:

    Carolina Trophy Roofs
    136 S. Business Ct
    Rocky Mount, NC 27804
    Email: Claims@CarolinaTrophyRoofs.com
    Phone: (252) 302-2003