Our 5-Year Workmanship Warranty
Comprehensive protection with expansion options available
What Makes Our Warranty Different
Carolina Trophy Roofs provides a 5-year standard workmanship warranty on all installations. We also have upgraded and extended warranties, sold separately. This commitment reflects our confidence in our certified technicians and quality materials.
Standard 5-Year Coverage Details
Installation Defects
- • Improper shingle installation
- • Flashing installation errors
- • Underlayment application issues
- • Ventilation system problems
- • Gutter and downspout defects
Leak Protection
- • Water infiltration repairs
- • Emergency leak response
- • Interior damage assessment
- • Temporary weatherization
- • Complete leak remediation
Upgraded and Extended Warranties
Sold Separately
The 5-year workmanship warranty is standard. Upgraded and extended warranties are available and sold separately — see the Extended Labor & Material Warranty for how the extended coverage works.
Industry Standards & Compliance
Our warranty terms align with recommendations from the National Roofing Contractors Association (NRCA) and exceed standards set by the Roofing Alliance. According to the IIBEC (International Institute of Building Enclosure Consultants, formerly RCI), comprehensive workmanship warranties with expansion options demonstrate contractor confidence and provide superior customer protection.
Warranty Registration Process
- 1. Automatic Registration: All warranties are automatically registered upon project completion
- 2. Documentation Package: You'll receive warranty certificates, installation photos, and material specifications
- 3. Digital Records: Warranty information is stored in our customer database for easy access
- 4. Expansion Options: We'll discuss available warranty expansion packages during your consultation
Making a Warranty Claim
Contact Us
Call (252) 302-2003 or email claims@carolinatrophyroofs.com
Inspection
We'll book a thorough inspection; same-day booking is available
Resolution
Approved repairs are completed at no cost to you
Maintaining Your Warranty Coverage
Important Requirements
- • Schedule annual inspections (recommended but not required)
- • Keep gutters clean and properly maintained
- • Report any damage within 30 days of discovery
- • Use only authorized contractors for any roof modifications
- • Maintain proper attic ventilation
Transfer and Coverage Details
With our transferable warranty package, the workmanship warranty can transfer to a new homeowner for the remaining term, adding value to your property sale. According to research by the National Association of Realtors, transferable roof warranties can increase home value and appeal to potential buyers.
Coverage Exclusions
Like all warranties, certain conditions are not covered:
- • Normal wear and tear
- • Acts of nature (covered by insurance)
- • Damage from walking on roof
- • Modifications by unauthorized contractors
- • Neglect or lack of maintenance
Questions About Your Warranty?
Our team is here to help you understand your warranty coverage, expansion options, and benefits.